Head of Outsourced Services
Agnes leads the Outsourced Services Team that provides payroll services to over 650 clients. She oversees all internal processes whilst ensuring compliance with HMRC rules as well as the departmental growth.
Before Agnes moved to Newcastle, she was a Payroll Operations Manager at a London-based payroll company and has worked on multiple projects including software implementation, payroll migration and software functionality analysis with the system provider.
After completing her MA in Bilingual Translation, Agnes realised that her passion for numbers is greater than her interest in linguistics hence her career in payroll. She enjoys finding new ways of streamlining processes and making a difference in the Team’s everyday operations.
Agnes loves visiting new places and her goal is to visit 40 countries before she turns 40. She has recently acquired a guitar and hopes to master playing the instrument by the end of 2021 tax year, much to her neighbours’ disappointment.