We are looking for an experienced Outsourced Services Team Leaders to strengthen the existing Outsourced Services Team.

As a Team Leader you will be responsible for managing a team of Payroll Administrators & Senior Payroll Administrators within a large Outsourced Services Department. You will be an exceptional team player with strong leadership and organisational skills, able to motivate and think outside of the box.

Your Responsibilities Will Include:

  • Full & accurate payroll processing – from start to finish within the agreed timeframe.
  • Overseeing HMRC and 3rd party payments.
  • Managing workload and payroll allocations.
  • Holding client meetings as required.
  • Responding to clients’ service quality concerns escalated from the Senior Administrators.
  • Ensuring departmental compliance with statutory and pension scheme requirements.
  • Training teams on and creating complex payrolls, reports, imports & set ups on company level.
  • Payroll reversals/corrections & EYUs.
  • Managing the team with task such as annual staff performance appraisals, creating development plans for each team member & regular reviews against objectives.
  • Working closely with other TLs ensuring processes and policies are up to date.
  • Working with other TLs on improving processes and procedures.
  • Liaising with HMRC.
  • Ensuring all updates are clearly communicated to the teams.
  • Checking complex payrolls.
  • Taking part in the recruitment process.
  • Responsible for BACS submissions.
  • Ensuring GDPR compliance within teams.
  • Responsible for handover from Implementation

What we are looking for:

  • You will have more than 5 years of payroll experience as well as experience in training, managing and mentoring colleagues.
  • Good understanding of Microsoft Office – Excel in particular.
  • Good numeracy skills.
  • Excellent understanding of HMRC legislation & statutory payments.
  • Experience in dealing with clients’ complaints.
  • Excellent cross-team collaboration.
  • Excellent knowledge of internal processes.
  • Experience of public sector payrolls with a good understanding of LGPS and TPA pension rules.
  • Excellent knowledge of pension & AE rules.
  • Advanced knowledge of payroll systems.
  • Advanced knowledge of court orders.

To Apply

If this role is of interest to you, please send your CV and covering letter to recruitment@cintra.co.uk.