Support

Cintra is more than just a software package; it is also a support and development service. Our Support Team offer help and advice on the telephone. We can also access your system online, under your control, so we can log in, investigate the problem and fix it on the spot. The team has a wide variety of skills, ranging from practical payroll management to in-depth IT knowledge. The team who design and develop the system are able to offer additional advice and support if required.

A full support service is available Monday to Friday 9am to 5:30 pm providing:

  • Rapid access to support staff;
  • All relevant statutory legislative upgrades;
  • Regular product enhancement;
  • Day to day advice on operational issues;
  • Advice on payroll legislation.

You can contact our support team by telephone on:
0191 478 7000 or by email: support@cintra.co.uk