PAYROLL OUTSOURCING
SEASONAL WORKFORCE
40% reduction in costs
required to process Brean Leisure’s payroll
112 hours saved
every month, equal to 75% of their payroll resource
Saving time and money on payroll for Brean Leisure Park with Cintra’s outsourced services
Brean Leisure Park Ltd — part of Unity Holidays — a bustling holiday destination with centres across the UK, has very complex payroll. A seasonal workforce, frequent turnover, diverse hours and role types… all the qualities of a time-consuming payroll that’s prone to errors without the right payroll software or support.
With up to 370 employees at peak season and more holiday parks coming soon, Brean Leisure Park need a payroll partner that easily changes and scales with them. With Cintra’s outsourced payroll service, they’ve been able to cut out errors, turn a 4-week process into 1-week, and create a stress-free process for everyone involved. Here’s how we worked with their team to take the load off their seasonal demands.
Payroll used to be a full-time task here, but with Cintra we’ve cut it down to just a few days each month. And I no longer have to brace myself for payroll day; we used to get an influx of questions and issues after payroll was done because of how many errors would be processed, but now it’s smooth, and big mistakes don’t happen anymore. Our team knows they’ll be paid right, and that peace of mind makes a big difference for everyone.
— Michelle O’Hara, Financial Controller, Brean Leisure Park
The challenge
With a workforce so susceptible to change and demand that changes as quickly as the seasons, the team at Brean Leisure has long faced all the typical challenges that come with payroll as complex as theirs. Here’s what that looks like in practice:
- Shifting work hours: Whether it’s a quiet 5 hours or a busy 175, employee hours change month to month, making it tricky to stay on top of everyone’s working time.
- Seasonal team changes: With up to 50 people joining or leaving each month, keeping employee records accurate is a constant job to make sure everyone’s pay is right.
- Diverse roles and contracts: From part-timers to full-timers, and a mix of roles across the park, each employee’s setup is unique, adding an extra layer to making sure pay is accurate.
- Growing business needs: With two new parks added recently and more on the way, they need a payroll setup that can grow and adapt as fast as they do.
The solution
As a customer of a payroll company acquired by PSSG, Brean Leisure Park’s migrated their payroll over Cintra’s outsourced payroll services; which came with newer technology, more payrollers, and more resource to manage their complexities:
- Flexible to fit their hours: Cintra’s payrollers handle Brean’s varied schedules with ease, from a few hours one month to full-time hours the next. It’s a perfect fit for the ups and downs of their seasonal workforce.
- Quick and easy employee onboarding: The ability to bulk import new starters and leavers, then see instant reports on the data, makes handling their 50+ staffing changes every month as simple as it can be.
- Personal support, every time: Brean Leisure has a go-to expert at Cintra who knows their setup inside out. That direct connection means faster answers, less back-and-forth, and a real partner who’s just a call away when they need it.
- Room to grow: With two new parks onboarded already, Brean’s growing team can rely on Cintra to keep pace. Whether it’s 50 new employees this month or another payroll for a new location, we’ll always flex to their needs.
The benefits
With more accurate paydays and less internal resource being spent on payroll, the Brean Leisure team appreciate the collaborative and understanding approach taken by Cintra’s payrollers. Here’s what they love about their outsourced payroll:
- Payday without the panic: Post-payroll days used to be filled with questions and requests for fixes. Now, Brean Leisure enjoys more accurate paydays, a lot less stress, and less corrections to deal with.
- A true partnership approach: Thanks to Brean’s dedicated payroll manager understanding their unique payroll and their aim to be as accommodating as possible, last-minute changes are handled smoothly.
- Reliable and consistent: Cintra’s approach keeps things running the same way, every time, so there are no surprises.
- Easy expansion: As Brean adds new parks and employees, Cintra scales right alongside them—no disruptions, just easy expansion.
The results
40% reduction in costs
- By outsourcing payroll to Cintra, Brean Leisure reduced payroll processing costs by an estimated 40% by off-setting in-house costs.
75% of time saved on payroll
- What once took Brean Leisure 4 weeks to process payroll, now takes them 1-week with Cintra’s outsourced services.
The best part of Cintra’s service is having a dedicated contact who understands exactly how we work. They’re flexible when we need adjustments, and they respond quickly to any questions. Having that personal support makes payroll feel a lot less daunting, especially during busy times; there’s a great mutual respect there.
— Michelle O’Hara, Financial Controller, Brean Leisure Park
BROCHURE
Payroll outsourcing with Cintra
Whether it’s lack of knowledge and expertise or time-consuming, manual processes… in-house payroll can be a chore. That’s why Cintra’s qualified payroll outsourcing professionals become a true extension of your team; to deliver the hard work for you.