CASE STUDY
99.9%
Payroll accuracy thanks to real-time visibility in Cintra People
Modernising Leighton’s payroll service with Cintra’s next-gen payroll portal
Leighton, a fast-growing company delivering software development services, were facing manual processes and lack of data visibility despite outsourcing their payroll—leading to time-consuming tasks and payroll that was prone to errors.
Until Cintra People—Cintra’s next-gen payroll portal built to give outsourced payroll customers more visibility and control over their payroll data. With real-time data entry, calculations, and variance analysis, they’ve achieved a 99.9% payroll accuracy rate, every time. Here’s how they took charge of their payroll, without their own specialist expertise, while still reducing their workload.
We've seen clear improvements with Cintra People. The accuracy of the payroll is impressive, and it's a massive relief to have a system that works so well for us. The service from Cintra has been fantastic, and they’re always there when we need support. The payroll software is evolving all the time, with new features that really make a difference. Compared to the old spreadsheet method, it’s a huge step up. We feel much more in control now, and I’d say the overall experience has been overwhelmingly positive.
Andy Carr, CFO
The challenge
- Sharing payroll data via spreadsheets: Leading to manual processes, increased risk of errors, and data security risks.
- Lack of data visibility: Due to manual approach to data, Leighton had no visibility of their payroll—meaning they couldn’t catch errors before processing and had to wait for in-depth insights.
- Time consuming processes: The manual payroll process was slow and labour-intensive, which could lead to delays that had them anxiously waiting for their payroll to be processed.
- Company growth: Tripling their headcount in three years, Leighton needed a payroll solution that better supports them during growth, not one that increases their complexity.
The solution
- Real-time visibility: Payroll data is updated in real-time in Cintra People and can be viewed instantly, providing immediate feedback and reducing Leighton’s waiting times.
- User-friendly interface: Cintra People's intuitive design made it easy for Leighton’s finance team to adapt to the new system.
- Ongoing support and expertise: Working with a dedicated payroll manager means Leighton’s issues can be quickly resolved, while filling the gaps in their payroll knowledge.
- Centralised communication: Messaging functionality within Cintra People keeps all payroll-related communication centralised and trackable, keeping both teams accountable.
The benefits
- More control: Cintra People has given Leighton’s finance team greater control over payroll processes, allowing them to manage and adjust payroll with total ease and confidence.
- Increased accuracy: Real-time visibility of data, automated checks, and automated calculations has massively minimised discrepancies in Leighton’s payroll.
- Scalable approach: Cintra People provides a scalable solution that adapts to Leighton's expanding payroll needs, so they know their payroll services are always capable of supporting their team.
- Streamlined processes: Leighton’s payroll process is now significantly faster, and they're no longer experiencing the delays associated with the old system.
The results
99.9% payroll accuracy
Cintra People empowered both Leighton and our outsourced services teams to achieve a 99.9% accuracy rate, thanks to the real-time visibility and collaboration that enables both teams to spot data mistakes before payroll processing.
Total payroll visibility
Leighton now have total transparency in their payroll, with the ability to see exactly what’s happening with their payroll, at any point in time thanks to real-time data entry, calculations, and variance analysis.
Continuous development
Cintra People is not static; it evolves with new features that address Leighton’s needs. The continuous development and addition of new functionality to the Cintra People platform have kept it aligned with Leighton’s growing needs.
Cintra People has really made a difference in how we handle payroll. It’s more efficient, and we don’t have to wait around worrying if everything will come out right. The ability to see changes immediately has been a big help. Overall, it’s been a big improvement from where we were before, and it’s given us much more confidence in our payroll process.
Claire Calverley, Management Accountant
BROCHURE
Payroll outsourcing with Cintra
Whether it’s lack of knowledge and expertise or time-consuming, manual processes… in-house payroll can be a chore. That’s why Cintra’s qualified payroll outsourcing professionals become a true extension of your team; to deliver the hard work for you.