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Managing Long-Term Sickness & Capability Fairly and Effectively

Long-term sickness and capability cases are some of the trickiest situations HR teams face. Get the process wrong, and you risk unhappy employees, tribunal claims, and a case that drags on for months. Get it right, and you support your people fairly while protecting the organisation.

This isn’t just about knowing the rules. It’s about applying them with judgement, particularly when mental health, medical evidence, or SSP reforms are part of the picture.

Join our webinar to understand what fair really looks like, where organisations most often trip up, and how to manage these cases with confidence.

22nd September | 11am

What the session will cover:

  • When absence becomes a capability issue, and how to spot it: where the line sits between short-term sickness and genuine capability concerns, plus how conduct and capability differ (and why mixing them up undermines a fair process).
  • Reasonable adjustments and occupational health: what “reasonable” means in practice, and how to get the most out of occupational health referrals when reports raise more questions than answers.
  • Mental health and medical evidence: how to handle mental health related absence with sensitivity, alongside what you can ask for (and need consent for) when it comes to medical evidence.
  • SSP reforms and managing intermittent absence: what’s changing with Statutory Sick Pay, and why recurring short absences can be harder to manage fairly than one long spell.
  • Fair dismissal process and risk areas: the key stages of a fair process, and where organisations most often trip up.

Many organisations don’t realise how much risk sits in this area until they’re already in the middle of a case. This session helps you get ahead of it, before things become difficult.

Whether you manage one absence case a year or several, this affects how you protect your people and your organisation.